Departments in Authority

Overview

The Administration Department at PFRDA plays a crucial role in ensuring the efficient and smooth functioning of the Authority through comprehensive support across infrastructure, resources, and administrative operations. Its key responsibilities are outlined below:

Key Functions

1. Office Infrastructure and Facility Management

The Department oversees the maintenance and smooth functioning of PFRDA’s physical infrastructure and internal facilities. Key areas include general upkeep of office premises, pantry services, security arrangements, and management of outsourced personnel. It also administers Annual Maintenance Contracts (AMCs) for essential services such as pest control, RO systems, and coffee machines, and conducts regular checks on firefighting and security equipment to ensure compliance. The library is also managed under this function to support internal knowledge sharing.

2. Procurement and Resource Management

This function covers the efficient procurement of office resources and services. The Department prepares Request for Proposals (RFPs) and tender documents for outsourcing requirements, ensuring transparency and adherence to procurement norms. It also manages stationery and consumables, supporting the day-to-day operational needs of the Authority.

3. Asset and Inventory Oversight

The Department maintains the Fixed Asset Register to accurately track and report all movable and immovable assets of the Authority. It also handles stock inventory management to ensure availability and proper usage of office supplies through systematic record maintenance and periodic verification.

4. Administrative Operations and Protocol

This area includes handling official correspondence, receipt and dispatch of DAK, and maintaining organized off-site file storage for effective record-keeping. The Department also manages protocol duties for Top Management and visiting senior officials, ensuring proper coordination, hospitality, and logistics in accordance with official decorum.

5. Events Organised

The Administration Department also coordinates and manages official events, conferences, and meetings on behalf of the Authority. This includes making necessary arrangements for logistics, hospitality, and venue setup. Additionally, the Department handles the organization of official lunches and related engagements, ensuring smooth execution as per the protocol and administrative standards.

The list of events organised by the Authority is as under:

Republic Day
World Environment Day
Symposium on the pension sector with IIM Lucknow
International Yoga Day
Swachhata Abhiyan
New Office Inauguration
Launch of Digital Library

Overview

The Information and Cybersecurity Department at PFRDA plays a crucial role in safeguarding the organization's information assets. This department is responsible for protecting these assets from unauthorized access, use, disclosure, disruption, modification, or destruction. By managing all aspects of information and cybersecurity within PFRDA-regulated system, the department ensures the integrity, confidentiality and availability of critical information.

Key Functions

1. Developing and Implementing Cybersecurity Policies and Procedures

The department develops and implements a comprehensive cybersecurity program that outlines PFRDA's security goals and objectives. This includes creating specific cybersecurity policies, procedures, standards, and guidelines for both internal implementation and Regulated Entities.

2. Developing and Implementing Security Architecture

The department is responsible for designing and maintaining a robust security architecture for the organization.

3. Conducting Security Assessments and Audits

Regular security assessments and audits are conducted to identify and address gaps in the cybersecurity policy and its implementation. The cybersecurity department collaborates with other departments to provide cybersecurity inputs and assist in supervising regulated entities (REs) or intermediaries.

4. Responding to Cybersecurity Incidents

The department coordinates responses to security incidents, analyzes them to prevent recurrence, and reports incidents to relevant organizations.

5. Creating Cybersecurity Awareness

Raising awareness about cybersecurity best practices among stakeholders is a key function. The department issues advisories and alerts to its stakeholders to keep them informed about the latest cybersecurity threats and best practices.

6. Interaction with other Regulatory Bodies and external Cybersecurity Institutes

The department interacts with other regulatory bodies and external agencies such as CERT-In, NCIIPC, DSCI, etc. to maintain and enhance the organization's information security.

Overview

The Information Technology (IT) Department at PFRDA is essential in ensuring the smooth operation and optimal utilization of the organization's technological resources. This department is responsible for managing a wide range of IT infrastructure components, including hardware, software, networks, and applications. By providing comprehensive IT support, the department enables PFRDA to achieve its operational goals efficiently and securely.

The IT Department's role involves strategic planning, procurement, and implementation of advanced technologies and new initiatives to enhance the organization's capabilities. The department ensures that all IT systems are secure, reliable, and up-to-date, thereby supporting the overall mission of PFRDA.

Key Functions of the Department:

1. IT Equipment Maintenance and Support: The IT department ensures that all IT equipment is maintained and supported to function optimally. This includes regular maintenance, troubleshooting, and repair of hardware components.

2. Procurement of IT Goods and Services: The department handles the procurement of IT goods and services, ensuring that the organization has access to the latest technology and resources required for its operations.

3. PFRDA Websites/Portal including email and eOffice Administration and Maintenance: The IT department administers and maintains PFRDA's websites and portals, ensuring they are secure, up-to-date, highly accessible and user-friendly.

4. Email, eOffice and video conferencing administration and maintenance - Managing and maintaining email, eOffice system and video conferencing support are other key responsibility areas of IT department.

5. Network Administration and Maintenance: The department is responsible for the administration and maintenance of the organization's network infrastructure, ensuring connectivity, security, and performance.

6. Cloud Account Administration and Maintenance: The IT department manages cloud accounts of the authority, ensuring that cloud services are utilized effectively.